HIGH FOCUS Amazon Sourcing App
Help with signup, billing, Amazon connect, and your account.
For billing, access, or technical issues, email us. Include the account email and a short description of what happened.
Email info@highfocusofficial.comTypical reply time: within 1–2 business days.
Activate your account on the website at sourcing.highfocusofficial.com (browser). The Android/iOS apps do not include purchases or plan checkout — after your account has access on the website, sign in to the app with the same email.
In a browser, go to Finish paid signup and use the email from your Stripe receipt. If checkout completed and you still can’t finish, email support with that receipt email.
Subscriptions are managed only on the website: open sourcing.highfocusofficial.com in a browser, sign in, and use Plan & billing → Manage billing (Stripe customer portal). The mobile apps do not include billing.
The first 50 Stripe subscribers lock in founder rates. After that, new signups move to standard pricing. Early subscribers keep their founder price on that subscription.
Sign in, open Account settings, and reconnect Amazon. Use the same Seller Central account you sell with. If Amazon shows an error, try again in a private window or email support with the exact message.
Use Forgot password on the sign-in page. We’ll email a reset link if that address has an account.